Revolutionizing Appointment Booking with AI Calls

The Challenge

Evergreen Dental, a busy clinic, struggled with manual appointment booking, resulting in missed calls, frustrated patients, and wasted staff time.

• No automated phone booking system
• Missed calls during peak hours
• Manual entry errors and double bookings
• Patients waiting on hold, leading to lost business

The Garnium Solution

1. AI-Powered Phone Assistant

We launched a cutting-edge AI calling system for Evergreen Dental, enabling patients to book appointments in seconds, with no wait and no mistakes.

• 24/7 phone booking with natural conversation
• Real-time calendar integration
• Automated reminders and confirmations

2. Seamless Staff Integration

Staff receive instant notifications of new bookings, and the AI can answer FAQs or escalate urgent calls to the front desk.

• Instant alerts for new appointments
• FAQ handling and escalation
• Analytics dashboard for call insights

Implementation Process

• Day 1: Discovery and requirements
• Day 2-3: AI call system setup and testing
• Day 4: Calendar integration and staff training
• Day 5: Launch and analytics setup

The Results

Key Innovations by Garnium

• First AI Calls: Automated, natural phone booking
• Real-Time Sync: Calendar and staff alerts
• Analytics: Call insights and performance tracking

Long-Term Impact

Six months after launch, Evergreen Dental has doubled new patient bookings and is known for its modern, convenient service.

• Revenue up 60%
• Patient satisfaction at 4.9/5
• Front desk stress down 70%
• Google reviews up 40%

Ongoing Partnership

Garnium continues to support Evergreen Dental with updates, analytics, and new features as patient needs evolve.

• Seasonal promotions and updates
• System optimization and support
• Team training and onboarding
• New features based on patient feedback