Frequently Asked Questions
General Questions
Garnium is a cutting-edge AI-powered marketing solutions provider. Our services include:
- AI Chatbots for customer service and lead generation
- AI-powered phone calls for sales and support
- Website development with AI integration
- Social media management and marketing
- Advanced lead generation solutions
GARNIUM's AI achieves 95%+ accuracy rates compared to industry average of 70-80% (IBM Watson Research). Our technology stands out through:
- 95%+ intent recognition accuracy with advanced natural language processing
- Deep learning algorithms that improve performance by 15-20% monthly
- Custom-trained models (trained on 10M+ industry-specific conversations)
- Seamless integration with 500+ existing systems (Salesforce, HubSpot, Shopify, etc.)
- Real-time analytics with sub-50ms response times
According to Gartner, businesses using advanced AI see 30% higher customer satisfaction than traditional solutions.
Implementation & Support
GARNIUM's implementation is 3-5x faster than industry averages. Our timelines:
- AI Chatbots: 2-3 days (Industry average: 2-4 weeks per Gartner)
- AI Calls: 3-5 days (Industry average: 3-6 weeks)
- Website Development: 4-5 days for most plans, 1-2 weeks for custom solutions
- Social Media Solutions: 3-5 days
According to McKinsey research, AI implementation typically takes 3-6 months. GARNIUM's proprietary automation reduces this to days, not months.
We provide comprehensive support including:
- 24/7 technical support
- Regular performance reviews
- Continuous AI model updates
- Training for your team
- Dedicated account manager
Pricing & Contracts
Our pricing is transparent and flexible:
- Monthly subscription plans
- Usage-based pricing options
- Custom enterprise solutions
- No hidden fees
Use our price calculator for detailed estimates based on your needs.
We offer flexible contract terms:
- Month-to-month options available
- Annual contracts with preferred pricing
- Custom enterprise agreements
- 30-day satisfaction guarantee
Security & Privacy
We maintain the highest security standards:
- End-to-end encryption for all communications
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- GDPR and CCPA compliant processes
- Secure data centers with redundant backups
We take data privacy seriously:
- Your data remains your property
- No data sharing with third parties
- Data used only for service improvement
- Option for complete data deletion
- Transparent data handling policies
Integration & Customization
Yes, we offer comprehensive integration options:
- CRM systems (Salesforce, HubSpot, etc.)
- Communication platforms (Slack, Teams)
- E-commerce platforms (Shopify, WooCommerce)
- Custom API integrations
- Legacy system compatibility
Our solutions are highly customizable:
- Industry-specific AI training
- Custom conversation flows
- Branded user interfaces
- Tailored reporting dashboards
- Flexible workflow automation
Results & ROI
Based on our success stories and independent research, GARNIUM clients typically see:
- 40-60% reduction in customer service costs (Gartner: AI chatbots reduce support costs by up to 30%)
- 85%+ customer satisfaction rates (Industry average: 72% per J.D. Power)
- 24/7 support coverage without additional staffing costs
- 50%+ increase in lead conversion (Forrester: AI lead generation improves conversion by 50%)
- ROI within 3-6 months (McKinsey: Average AI ROI is 300-400% in year one)
- 15-20 hours saved weekly on repetitive tasks (HubSpot research)
Check our success stories for detailed case studies with documented results.
We provide comprehensive analytics including:
- Real-time performance dashboards
- Customer satisfaction metrics
- ROI calculations
- Conversion tracking
- Monthly performance reports