Terms of Service
Last Updated: February 20, 2025
1. Introduction
Welcome to GARNIUM ("Company," "we," "our," "us"). These Terms of Service ("Terms") govern your use of our services, website, and any related offerings. By accessing or using our services, you agree to be bound by these Terms.
2. Services Provided
We provide the following services:
- AI-powered marketing solutions
- Website development
- AI call solutions
- AI chatbots
- Social media marketing and management
- Lead generation
3. Account Registration & Responsibilities
- To use our services, you may need to create an account.
- You are responsible for maintaining the confidentiality of your account and password.
- You agree to provide accurate, complete, and up-to-date information.
- Any unauthorized use of your account must be reported immediately.
4. Payment & Renewal
- Our services operate on a subscription or one-time payment model, as outlined on our website.
- Monthly subscriptions are automatically renewed unless canceled before the renewal date.
- A 10-day grace period is provided for late payments; failure to pay within this period results in service termination.
- All fees are non-refundable unless stated otherwise.
5. Custom Service Agreements
Clients requiring long-term or high-budget services, such as website development, AI call solutions, social media marketing, and lead generation, may request a customized service agreement. This agreement will outline specific terms and conditions tailored to the client’s needs.
6. Service Usage & Restrictions
You agree to use our services in compliance with all applicable laws and regulations.
Prohibited activities include but are not limited to:
- Engaging in fraudulent, deceptive, or illegal activities.
- Attempting to gain unauthorized access to our systems.
- Using our services to transmit malicious software or harmful content.
7. Service Termination
- We reserve the right to suspend or terminate your access to our services if you violate these Terms.
- Failure to make payment within the 10-day grace period will result in service termination.
- Termination of services does not relieve you of any outstanding payment obligations.
8. Intellectual Property
All content, trademarks, logos, and intellectual property related to our services remain the exclusive property of the Company.
You are granted a limited, non-transferable license to use our services solely for their intended purpose.
9. Confidentiality & Data Protection
We respect your privacy and will handle personal data in accordance with our Privacy Policy.
Any confidential information exchanged between us and the client will not be disclosed to third parties without prior consent, except as required by law.
10. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.
Our liability is limited to the amount you have paid for the service in question.
11. Dispute Resolution
Any disputes arising from these Terms will be resolved through negotiations.
If disputes cannot be resolved amicably, they shall be submitted to binding arbitration in accordance with applicable laws.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting.
Continued use of our services after changes constitute acceptance of the new Terms.
13. Contact Information
For any inquiries or concerns regarding these Terms, please contact us at support@garnium.com.