Frequently Asked Questions
General Questions
What is Garnium and what services do you offer?
Garnium is a cutting-edge AI-powered marketing solutions provider. Our services include:
- AI Chatbots for customer service and lead generation
- AI-powered phone calls for sales and support
- Website development with AI integration
- Social media management and marketing
- Advanced lead generation solutions
How does your AI technology differ from other solutions?
Our AI technology stands out through:
- Advanced natural language processing for human-like interactions
- Deep learning algorithms that continuously improve performance
- Custom-trained models specific to your industry
- Seamless integration with existing systems
- Real-time analytics and performance optimization
Implementation & Support
How long does implementation typically take?
Implementation timelines vary by service:
- AI Chatbots: 2-3 days
- AI Calls: 3-5 days
- Website Development: 4-5 days for most plans and 1-2 weeks for custom solutions
- Social Media Solutions: 3-5 days
These timelines include setup, training, and initial optimization phases.
What kind of support do you provide?
We provide comprehensive support including:
- 24/7 technical support
- Regular performance reviews
- Continuous AI model updates
- Training for your team
- Dedicated account manager
Pricing & Contracts
How is pricing structured?
Our pricing is transparent and flexible:
- Monthly subscription plans
- Usage-based pricing options
- Custom enterprise solutions
- No hidden fees
Use our price calculator for detailed estimates based on your needs.
What are your contract terms?
We offer flexible contract terms:
- Month-to-month options available
- Annual contracts with preferred pricing
- Custom enterprise agreements
- 30-day satisfaction guarantee
Security & Privacy
How do you ensure data security?
We maintain the highest security standards:
- End-to-end encryption for all communications
- SOC 2 Type II certified infrastructure
- Regular security audits and penetration testing
- GDPR and CCPA compliant processes
- Secure data centers with redundant backups
What happens to our customer data?
We take data privacy seriously:
- Your data remains your property
- No data sharing with third parties
- Data used only for service improvement
- Option for complete data deletion
- Transparent data handling policies
Integration & Customization
Can your solutions integrate with our existing systems?
Yes, we offer comprehensive integration options:
- CRM systems (Salesforce, HubSpot, etc.)
- Communication platforms (Slack, Teams)
- E-commerce platforms (Shopify, WooCommerce)
- Custom API integrations
- Legacy system compatibility
How customizable are your AI solutions?
Our solutions are highly customizable:
- Industry-specific AI training
- Custom conversation flows
- Branded user interfaces
- Tailored reporting dashboards
- Flexible workflow automation
Results & ROI
What results can we expect?
Based on our success stories, clients typically see:
- 40-60% reduction in customer service costs
- 85%+ customer satisfaction rates
- 24/7 support coverage
- 50%+ increase in lead conversion
- ROI within 3-6 months
Check our success stories for detailed case studies.
How do you measure success?
We provide comprehensive analytics including:
- Real-time performance dashboards
- Customer satisfaction metrics
- ROI calculations
- Conversion tracking
- Monthly performance reports
